How to Boost Customer Inquiries Using SMS Links: One-Click Message Auto-Completion
Customers do not inquire because the process is too complex.
A Vivoldi SMS link automatically opens the messaging app on the customer’s device with a single click, automatically entering the recipient number and a pre-set inquiry message.
The customer only needs to press ‘Send’. The 5-step inquiry process is reduced to 2 steps, working identically across iOS, Android, and Desktop.
Whether on a blog, YouTube, SNS, or email, a single link structurally lowers the hurdle for customer inquiries.