Vivoldi Webhook — Real-Time Event Delivery

Deliver real-time event data for link clicks, coupon redemptions, and stamp rewards reliably, even under high-traffic workloads.

From HMAC-SHA256 signature verification and duplicate event prevention to automatic retries, enterprise-grade reliability is built in and ready to use without additional configuration.

What Is the Vivoldi Webhook?

The Vivoldi Webhook is a real-time server-to-server integration system that pushes event data directly to your endpoint the moment an event occurs.

Without requiring separate API polling, event data is instantly delivered to endpoints registered in Vivoldi, enabling fast and seamless real-time data synchronization.

💡 Why use Webhooks?

Traditional API polling requires sending requests to the server at regular intervals, which can lead to unnecessary API traffic and delays in detecting events.

Vivoldi Webhook calls your server only when an event actually occurs, enabling immediate responses without unnecessary requests.
It is ideal for time-sensitive workflows such as CRM updates, payment processing, and marketing automation.

Vivoldi’s Webhook system reliably delivers every event through automatic retries and guaranteed delivery mechanisms.

Designed for enterprise-grade environments, all payloads are secured with HMAC-SHA256 signature verification to prevent data tampering and unauthorized modifications.

Webhook Workflow

Vivoldi Webhook operates through four stages: event detection → signature generation → delivery → acknowledgment.

  • Step 1 — Event Detection
    When configured events such as link clicks, coupon redemptions, or stamp rewards occur, the Vivoldi system detects them instantly.
  • Step 2 — Signature Generation
    Before delivery, an HMAC-SHA256 signature is generated for the payload and included in the request headers.
    Your server can verify this signature to confirm that the request was legitimately sent by Vivoldi.
  • Step 3 — HTTPS Delivery
    The signed payload is sent to your endpoint via an HTTPS POST request. If delivery fails, the system automatically retries up to 5 times using an Exponential Backoff strategy.
  • Step 4 — Acknowledgment (ACK)
    If your server returns a 200 response, the delivery is treated as successful. If no response or an error status is returned, the event is automatically placed into the retry queue.

Webhook Key Features

Vivoldi Webhook is designed with three core capabilities to ensure stable and reliable operation even in enterprise-scale environments.

  • Real-Time Automation
    Minimize delays between event occurrence and processing within your systems.
    Build fully automated pipelines where CRM data updates the moment a coupon is redeemed and reward logic executes instantly after stamps are collected.
  • Enterprise-Grade Security
    In addition to HMAC-SHA256 signatures, timestamp-based expiration validation and unique event IDs help prevent replay attacks and duplicate request processing.
    For implementation details on signature verification, please refer to the Developer Guide.
  • Operational Reliability
    Built-in operational features include retry history, failure notifications, and automatic endpoint deactivation when response errors occur.
    You can manage Webhook delivery status reliably without requiring a separate monitoring system.

Real-time Automation

Automate your marketing, CRM, and payment workflows with instant updates for link visits, coupon usage, and stamp collection & reward redemption.

Enterprise Security

Protect Link, Coupon, and Stamp events from tampering and replay attacks through HMAC-SHA256 signatures, content hashing, and timestamp verification.

Operational Reliability

Ensure reliable processing of Link, Coupon, and Stamp events even during system failures — with at-least-once delivery, automatic retries, email notifications, and deactivation logic.

✨ Enterprise-grade Real-time Integration

Optimized for enterprise environments that handle large-scale link, coupon, and stamp event processing.

Built on high-availability infrastructure and reliable queueing systems, Vivoldi delivers stable integrations with your CRM, payment, and analytics platforms without event loss, even during sudden traffic spikes.

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